@Article{chalupsky02a,
  author =	 {Hans Chalupsky and Yolanda Gil and Craig A. Knoblock
                  and Kristina Lerman and Jean Oh and David
                  V. Pynadath and THomas A. Russ and Milind Tambe},
  title =	 {Electric Elves: Agent Technology for Supporting
                  Human Organizations},
  googleid =	 {FCe-6qf0OhEJ:scholar.google.com/},
  journal =	 {{AI} Magazine},
  year =	 2002,
  volume =	 23,
  number =	 2,
  abstract =	 {The operation of a human organization requires
                  dozens of everyday tasks to ensure coherence in
                  organizational activities, to monitor the status of
                  such activities, to gather information relevant to
                  the organization, to keep everyone in the
                  organization informed, etc. Teams of software agents
                  can aid humans in accomplishing these tasks,
                  facilitating the organization s coherent functioning
                  and rapid response to crises, while reducing the
                  burden on humans. Based on this vision, this paper
                  reports on Electric Elves, a system that has been
                  operational, 24/7, at our research institute since
                  June 1, 2000. Tied to individual user workstations,
                  fax machines, voice, mobile devices such as cell
                  phones and palm pilots, Electric Elves has assisted
                  us in routine tasks, such as rescheduling meetings,
                  selecting presenters for research meetings, tracking
                  people s locations, organizing lunch meetings,
                  etc. We discuss the underlying AI technologies that
                  led to the success of Electric Elves, including
                  technologies devoted to agenthuman interactions,
                  agent coordination, accessing multiple heterogeneous
                  information sources, dynamic assignment of
                  organizational tasks, and deriving information about
                  organization members. We also report the results of
                  deploying Electric Elves in our own research
                  organization.},
  keywords =     {multiagent application},
  url =		 {http://jmvidal.cse.sc.edu/library/chalupsky02a.pdf},
  cluster = 	 {1241573649329039124}
}